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Frequently asked questions

We are fully compliant with Junta de Andalucia COVID19 protocol that determines cleaning of accommodation for tourism and safe operation of activities.

Please click here to see the full information

During the COVID Pandemic we have made the following amendments to our Booking Conditions.

We will still require a 100 Euro deposit per person to confirm your booking.

However, the final payment will now be just 2 weeks before you travel and not the standard 6 weeks. We hope that this will enable you (the traveller) and us (the holiday provider) to assess the current COVID situation at the time the final payment is due.

Should the COVID situation look unstable in either Spain or your country of residency or there be an impending announcement by either Government re COVID/Travel then we can delay the payment or, if necessary, you can make the final payment upon your arrival here in Spain.

We are offering a “Full Refund” of any funds paid if:

  • Either Spain, or your country of residence, goes to lockdown
  • Either Spain, or your country of residence, imposes travel restriction.
  • You or any of the travellers in your group tests positive for COVID, which means they/you cannot travel (a copy of the test results will be required).

These COVID Booking Conditions over-ride our Standard Booking Conditions whilst COVID continues to affect travel

Returning Clients – We offer special discounts to our returning guests.

Groups – We offer special rates for groups on certain packages. Please contact us for more information.

Usually, five days riding with a midweek rest day

The itinerary is not set in stone. We try to be as flexible as possible to meet your needs. However weeks generally look like this

  • Sunday, Monday and Tuesday out riding.
  • Wednesday – Rest day*.
  • Thursday and Friday back on the bikes.
  • Saturday – Change over day / Airport run.
  • *Rest days are not compulsory.

We are completely flexible with your arrival day, allowing you to take advantage of cheaper midweek flights.

Malaga airport is the biggest and serviced by most European countries and airports in the UK. However, you can also fly into Sevilla or Jerez de la Frontera.

It takes about 1hr 10mins from Malaga, Sevilla and Jerez de la Frontera airports to Ronda.

Yes, we offer optional airport pick-up and drop-off.

We meet you at the airport when your flight arrives and return you in good time for your flight home.

Most flights arrive late morning, there may be a short wait if other riders are arriving at a similar time.

You should be used to regular aerobic exercise and have a moderate level of fitness. The rides are designed to vary from easy to difficult and are within the capabilities of some-one who exercises regularly.

For your own comfort we recommend you bring 2-3 pairs of cycling shorts and tops. For most of the year you will also need sunglasses, sun protection cream, after sun lotion and a cotton scarf to protect the back of your neck from the sun. If you are prone to sun burn, then long sleeved T-shirts and full gloves will offer additional protection. During the winter months we would also recommend that you bring some waterproof cycling kit…. just in case. Finally don’t forget your helmet!

No helmet ….. no ride!

Most clients prefer to bring their own bike, which is quite easy to organise. Obtain a bike box or bag, then simply deflate the tyres, lower the saddle, turn the handle bars and pedals in and use pipe insulation to protect the frame.

It is advisable to check with your airline or travel agent, as carriers have different rules about transporting boxed bikes. Some allow you to book your bike on in advance, normally for a fee, others carry bikes for free, but may not have space on the day.
What spares do I need to bring for my bike

We have a fully equipped bike workshop for carrying out day to day maintenance whilst you are here. The store has track pumps, a work stand, tools, lubricants and cleaning materials for keeping your bike in tip top condition. We strongly recommend that you have your bike serviced before your trip and that you bring spare inner tubes and tyres (especially those who are riding on tubs) and a full set of replacement brake pads (previous clients have gone through a set in a week). If you are bringing your mountain bike then please also bring a spare rear mech hanger and chain.

There are two bike shops in Ronda, should anything major happen, in terms of bike failure, we have preferential servicing at one of the bike shops.

It is a condition of our holidays that you are covered by a medical and personal accident insurance policy that includes cover for sports activities and repatriation to your home country.

Please provide use with your insurance policy numbers and emergency contact details prior to your arrival.

We recommend that you use ‘insure for travels’ platinum policy selecting either cycling or mountain biking under the sporting or hazardous activities section.

Remember no insurance, no riding.

For those cyclists who have partners, friends or relations who do not want to join all or any of the rides (or just fancy a day out of the saddle) this area has much to offer. Within 90 minutes there is sight-seeing, taking in the historic and architecture of Sevilla, Jerez de la Frontera or sunbathing on the beaches of the Costa del Sol. there is Ronda to wonder around and the many ‘pueblos blancos’ to explore. For the more active, there are good walks in the Sierra de Grazalema National Park, Cueva de Piletas to visit, the Ancient Roman Ampitheatre to see, all very close to your accommodation There are plenty of opportunities to relax and unwind, take in some culture or simply indulge in some retail therapy. There is local shopping for regional specialities in Ronda and environs or a more cosmopolitan retail scene in nearby cities. Please enquire when booking.

It’s not essential and depends on what you want to do after the days riding. If you are happy chilling out and relaxing in Ronda then no a car is not needed. If you want to get out and explore the area then you would need a car to make the most of you holiday.

All of the accommodation in Ronda has free Internet and Wi-Fi.

Wi-Fi is also available in most of the bars in Ronda

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Timothy Sexton profile picture
Timothy Sexton
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Excellent family run company, friendly and always available. We had a wonderful time on the self-guided White Villages tour visiting beautiful villages with great accommodation, food and fantastic riding.
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Omar Garcia profile picture
Omar Garcia
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It was a great experience! Ashley and the staff were really open to help. Thank u! I hope to see you soon!
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Mark Sharp profile picture
Mark Sharp
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We had a wonderful day cycling in and around Ronda. Ashley is incredibly approachable and knowledgeable about the local area, and gave us some excellent recommendations on a scorching hot day that were perfectly suited to me and my two children. The bikes Ashley hired out were simply the best quality we’ve ever seen from a hire shop and, quite frankly, among the best bikes I’ve ever ridden. I was dreaming about my Wilier full-carbon frame for days afterwards! For my daughter, it was the first time she had ridden a road bike with gear shifting on the hoods. Ashley kindly spent several minutes explaining everything clearly and calmly, and after a kilometre or two she had completely got the hang of it. We’ll hopefully be back next year to tackle the Via Verde de la Sierra. Thanks again, Ashley, and see you then, buddy! 😉
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Clare Cunningham profile picture
Clare Cunningham
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I was so lucky to come across Ashley’s bike hire & cycle experience business in Ronda after another cycle company let me down at short notice. Ashley got back to me by email immediately - I needed 4 road bikes including an electric... no problem! He even provided recommended routes taking into consideration different fitness levels, he was so helpful. In addition his wife runs a cakery business - it was my husbands 60th - so surprise homemade pavlova birthday cake sorted too! It was delicious! So yes I definitely give Andalucian cycle experience maximum stars 🤩
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Larissa Noser
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I spent five days on a road cycling tour in Ronda. The routes were very varied, and my guide, Drew, always adapted each ride to my needs. Thank you very much!
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Adam Rosenberg profile picture
Adam Rosenberg
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After booking a rental with Andalusian Cycling Experience online I received a terse computer-generated email response: “Dear Mr. Adam Rosenberg—thank you for choosing Andalusian Cycling Experience. Please check your bike hire reservation.” No personal message, no kind request for a deposit—only that payment is due in cash upon my arrival—and no follow-up emails. And the sending email address was: noreply@beds24.com. Thinking this probably wasn’t the securest of reservations (what kind of company interested in excelling doesn’t reach out to make a personal connection with its clients? What kind of company in the 21st century accepts only cash? What kind of company has the kind of email address that scammers use?), I booked another rental with Cycleronda, a live representative from which actually emailed me back (from the address rentabike@cycleronda.com) and engaged in a question/answer dialogue, in addition to requesting a deposit. When I arrived at 24D, Ave. Andalusia several months later, I found that both Andalusian Cycling Experience (ACE) and Cycleronda (CR) used this same storefront from which to rent their bikes. Employees from both companies greeted me as I walked in and explained that I’d double-booked bikes and so one of them was due a cancellation fee. I had no problem with this (the 50 euros was worth the extra peace of mind believing that my chances for securing a rental during this busy time were increased) and paid the fee. The two of them decided I would rent from ACE. I felt the ACE rep wanted to get me on my way asap—he seemed disappointed that I’d brought my own saddle, and impatient with me as I asked him to adjust both the height, fore and aft, and tilt, until he finally listened to my requests to hand over the Allen key so I could do it myself (after all, I’m only going to sit on this thing for seven days in a row, 4-5 hours a day, and I’m only 61). He then proceeded to lecture me on how to lean a bike against a wall properly, and how to lay one on the ground properly (after all, I’m only 61 and have been riding bicycles since the 1970s). When he asked for the fee in cash and I told him I didn’t have cash, he insisted he would only take cash. At which point I said I’d be happy to rent from Cycleronda. At which point he said he’d call the main office who would process my credit card. My experience with the bike was fine, other than some trouble shifting later in the week, probably due to some cable stretch. When I returned the bike at the designated time, another employee greeted me and told me he had to meet a group of eight renters and so had little time to deal with me. He used most of it telling me that I would be charged extra if they found any damage (one of the first things he asked me was if I’d crashed). I told him about the shifting issue, which he ignored while turning the conversation back to any damage I may have been responsible for. For contrast, Eat, Sleep, Cycle in Malaga took their time with me, patiently ensuring that my saddle was in a good position for me, encouraging me to take a spin around the block to ensure that the fit was good and there were no problems with the bike. They never once attempted to teach me how to handle a bike, or brought up the issue of potential damages. They encouraged me to have a great time, and even invited me on their Saturday group ride (which was a blast!) Running a business should be about building community, not just making a buck (or euro).
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Adrian Brooks profile picture
Adrian Brooks
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Rented a road bike for 5 days may 2026. Cycling routes based from Ronda. Great professional service from Ashley & Claire, from enquiry to rental period. Bike was first class, well maintained & serviced. Would certainly recommend, first class service.
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Bob Proulx profile picture
Bob Proulx
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I recently finished a week of riding in Andalucia based out of Ronda and organized by Andalucia Cycling Experience and forever will be faced with asking why would I ride anywhere else? I chose to do one of their guided tours - each day on a different ride through the mountains and hills going from village to village, stopping for coffee or bite to eat on the bigger days. I’ve cycled in Mallorca, and Italy, and Southern California and the Sierra Nevada of California. Nothing quite compares to Andalucia. Mallorca has some nice rides, but EVERY ride in Andalucia is picturesque. The roads are pristine pavement with great visibility making downhills a dream. If you like challenging yourself as a roadie, this is the hidden gem and ACE made it easy. They maintain good quality bikes and work all the logistics. Big thumbs up to ACE.
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Murray Dea profile picture
Murray Dea
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Had a fantastic time in the Algarve through Andalucian Cycling Experience! Ashley organized a self guided tour that worked seamlessly. He arranged great bikes, sent us GPS files for the routes we took, and found us the perfect hotel that met our needs. We loved the routes we cycled and got to experience local roads and sights that traditional tourists rarely see. Thanks Ashley!
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Graham Goldspink
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Ashley guided our group on two 80km rides around the stunning roads of the Ronda region. The guiding was excellent, anticipating what the group was capable of even though it was of mixed abilities. Excellent recommendations for much needed lunch and coffee stops. His bikes were good quality, well maintained bikes (mixed selection of Focus, Liv and Wilier). Thanks Ashley (and Oliver).